1. How do I make a booking?
For making the booking in mauritius car hire via our site, you are required to enter the important details online including both pickup and return information. Based on your search results, you can make a booking that suits your requirements. The overall booking process is simple and user-friendly.
2. What are the rental formalities?
For renting a car, you are just required to provide the necessary details. Right from entering the car pickup to providing return information, related to date, timing, and reservation code (if any), you can search for the available car rental options.
3. How can I include any additional services?
For including any additional services, you are required to contact the customer care team at Crystal Car Rental.
By providing information about the additional services, you can enjoy the perks of enjoying rental services from the experts.
4. How will I receive the exact vehicle that I choose?
You are expected to select from the available list of cars that are present for rental purposes.
Crystal Car Rental offers the assurance of delivering access to the car that has been booked or of similar category to the customers.
5. Do I have to pay a deposit for my rental car?
For the airport rental services or any other location, a fee of EUR 15 is applicable for delivery of vehicle. An additional fee of EUR 15 is charged for the recovery of cars from the airport or other locations.
The delivery fee gets highlighted in your overall booking amount.
6. What is the minimum rental period?
Car rentals are calculated on a daily basis. However, for extended periods, you can mention the same through the calendar while booking.
7. What are the cancelation terms?
If you cancel the booking at least 7 days before the pickup, you will be provided the full refund amount.
On the other hand, if you cancel the services in less than 5 days of the pickup, you will be provided no refund.
All the cancelations are to be notified with the help of an email to crystalcarsmauritius@gmail.com
8. What happens if I am involved in a car accident?
In case of an accident or break-down of the rental car, it is important to inform the rental company in the first place.
You should also inform the police about the accident. Moreover, you are also required to register the accident by providing the same in a written form.
9. What happens in case of damage caused to the vehicle?
No insurance is known to cover the damages or the respective repair costs in the case wherein the renter might have failed to submit the agreement related to the statement of facts.
10. Do I need an international driver’s license in Mauritius?
For obtaining the international driver’s license, you should be at least 21 years of age. The maximum age limit is 65 years. The driving license is to be issued by the concerned authorities in the country at least one year prior to the car rental services.
11. How do I return the vehicle?
You are required to return the vehicle to the specified location –the location that you have specified in the beginning.
Moreover, the date and time of the return should also be followed.
12. What happens if I return the vehicle late?
When you go for the late drop-off of the car, a surcharge is applied and the overall booking might turn out slightly more than the typical rates.
13. What is the minimum age to drive a rental vehicle?
For obtaining the driving license in Mauritius car hire, renting a vehicle in Mauritius, you should be at least 21 years of age.
14. What are the documents needed while collecting the vehicle?
While collecting the car, you are required to produce the following documents:
A valid driving license from the native country.
A valid passport & a proper credit card in the name of the renter or driver,
15. How can I pay?
For making the payments, you can use different types of credit cards including MasterCard,Visa, Switch, American Express online. Upon reservation online, full payment of the total booking amount is charged.
If paying at pick-up, then cash is preferred and can be paid either in Euros, US Dollars or Mauritius Rupees . But if you wish to pay by card then, this possible by Visa or Mastercard but their will be a surcharge of 3.5% additional fee which will be applied on your reservation order for bank processing fees.
16. Do we provide discounts?
Altogether you can keep looking for relevant discounts for ensuring the best results. Visit our mauritius car hire promotion page, click here.
17. How to get around?
We have put together many useful links and blogs that provides you with many tips when choosing to car hire in mauritius, click here. Similarly you can always view the Ministry of Tourism in Mauritius official travel page advise by clicking here for more information.