Our cars are fully comprehensive insurance cover. For instance, in case of an accident, if ever you as the driver is not at fault, you are not liable to damages caused on both cars.  Furthermore, if you are found guilty and at fault in any circumstances, you’ll be not held liable too for the damage caused to your car. BUT like any insurance a client is still liable to pay the insurance excess.

In order to reduce your liability towards the Excess our Medium and Premium excess cover ensures that you are not fully liable towards the Excess cost of the vehicle in the event of any accident or damages towards the vehicle. You have the option of choosing our Medium Protection whereby it shall reduce your liability to only paying half of the Excess amount alternatively our Premium Cover provides you with a full coverage with no excess to pay*.

No Upfront Deposit charged – We don’t pre charge or hold any payment unlike most other car rental companies do in Mauritius. You do not have to pay any upfront deposit as such, on the condition whereby you carry out the payment successfully via our payment link system. Please find below a list of the different insurance options that you are able to choose from us, this together with a list of details as to what is included for each Insurance bracket.

  Basic Medium Premium
Upfront Deposit None None None
Reduce my excess deposit to: €550 €250 €0 (Zero)
Theft Protection  ✅  ✅  ✅
Collision & Damage protection  ✅  ✅  ✅
Windscreen  ✅  ✅  ✅
Exterior Mirrors  ❌  ❌  ✅
Underbody  ❌  ❌  ✅
Glass Breakage  ❌  ✅  ✅
Tyres  ❌  ✅  ✅

Nonetheless extra insurance excludes the following:
 
*             Client is responsible for any road traffic offences they commit and no policy shall cover such offenses.
*             Loss of car keys.
*             Negligent driving or without due care and attention, including driving off-road and on un-tarmacked roads.
*             Damage caused by an unauthorized driver.
*             Damage caused by a driver being influenced by alcohol or drugs
*             Procedures for accident and damages to be carried by the client as defined under section 22 within our Terms and Conditions page.
*             Insurance is not covered during cyclonic condition of warning Class 3 in Mauritius. Clients shall be fully liable in such circumstances are not respected. 
*             Our Medium & Premium cover excludes any self-inflicting damages caused due to negligence towards the vehicle i.e., scratch, dents, tyres, battery, keys.
*             Please also refer to our terms and conditions for further info https://crystal-carrental.com/terms/
*             Management reserves the right to charge the excess in Mauritian rupees or in Euros.