EUR

What to do if your rental car gets towed

Doesn’t matter if you are on a vacation or you are travelling for work, Nothing beats the leisure of having private transport. But, what to do if you are out of town without the means of personal transportation? In situations like such, rental cars come to the rescue! Not only are they affordable and provide you with freedom along with comfort, but rental cars also allow you to choose your preferred type of vehicle! 

But, what can be worse than being out of town on a vacation with your family and your rental car getting towed for being parked in the wrong spot? The panic and responsibility doubles, and you begin to wonder what would be the most appropriate thing to do during this situation. Well, we’re here for your rescue!

Ask Crystal Car for a Quote on a Cheap Car Rental in Mauritius


3 Steps to Take If Your Rental Car Gets Towed

Contact the rental car company!

  • The initial thing that must be done when your rental car gets towed is to contact and notify the rental company after finding out where exactly the vehicle is going. Considering that the company owns the car and only the owner can get it out of the compound, you cannot deal with the situation without getting the company involved. Once the company gets in the loop, the process of getting the car released becomes way quicker and smoother.
  • It is advisable to not delay the procedure, because if the car sits for two days or more, the penalty charges tend to double up quickly. These additional costs can lead up to a huge amount if not taken care of in time and properly.

Go through the rental car agreement 

  • A copy of the rental agreement is provided whenever a car is rented which clearly states that the person who has rented the car would be completely responsible for any tickets or fines they have encountered if the car gets towed. It is highly advised that instead of finding ways to dodge these charges, you should hold accountable for your actions and pay the fine as soon as possible.

Keep up with the situation

  • Being on top of the situation always helps. Although getting a chance to choose the towing company is rare, if that becomes a possibility, then you should opt for a licensed company that is approved by the rental agency.
  • Pictures should also be clicked beforehand to document the vehicle extensively, including all the available angles and the areas where any damage has occurred. You can also ask for an allowance to retrieve your important belongings from the car. Although the chances are low, it’s still worth a shot considering it can take pretty long since the whole situation gets handled.

Conclusion 

Undoubtedly it can be a distressing site to watch your rental car getting towed, however, as hard as the situation may seem, there’s no need to panic as long as you follow the above steps.

Remember to be responsible and take accountability for your actions and get the rental agency in the loop to avoid further delay and you’re all set to go!

Leave a Reply

Your email address will not be published. Required fields are marked *

© Crystal Car Rental | 2023